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Assistant Manager Asset Protection: Vancouver Mall

Essential Functions :

Sales

  • Implement, monitor, and manage store shortage prevention and awareness programs.
  • Analyze shortage results and partner with the AP / LP Manager to formulate and implement effective preventative action plans.
  • Manage and monitor internal and external case productivity and recoveries; conduct investigations when necessary.
  • Assist AP Manager with managing payroll expense.
  • Drive new programs and procedures to reduce shortage through training and developing AP team.
  • Actively participate in internal and external theft investigations through use of systems and surveillance.
  • Establish high level of shortage awareness and effectiveness determined by audit results; work with AP Manager to ensure that all policies and procedures are thoroughly understood by AP and store team.
  • Customer

  • Role model MAGIC Selling behaviors and lead AP team to provide a customer centric experience.
  • Clearly communicate store and Company objectives to ensure both Store Executives and Colleagues are informed and knowledgeable.
  • Collaborate and engage with all Executives and Colleagues to make shortage awareness a priority.
  • Maintain safety awareness and a safe shopping and work environment for customers and associates.
  • Assist AP Manager with conducting audits; follow through on corrective action opportunities.
  • People

  • Assist AP Manager with the recruitment and selection of qualified Asset Protection Colleagues.
  • Work with AP Manager to train, motivate, recognize and develop Asset Protection team to maximize business opportunities.
  • Partner with AP Manager to address Colleague concerns in a reasonable and fair manner, consistent with the values expected by the Company.
  • Provide input in to performance evaluations, ensuring Colleagues participate in the development of individual performance improvement plan.s
  • Advise on administration of Responsibility Based Performance.
  • Make recommendations to AP Manager on Colleague promotion, advancement, talent development and termination.
  • Regular, dependable attendance and punctuality.
  • Qualifications : Education / Experience :

  • Bachelor’s degree preferred.
  • A minimum of 1-3 years of leadership / supervisory position in Asset Protection / Loss Prevention.
  • Communication Skills :

  • Ability to read, write and interpret instructional documents such as reports and procedure manuals.
  • Excellent written and verbal communication skills.
  • Mathematical Skills :

  • Basic math functions such as addition, subtraction, multiplication, and division.
  • Reasoning Ability :

  • Must be able to work independently with minimal supervision.
  • Physical Demands :

  • This position may require regular walking, standing, hearing, talking, as well as stooping, kneeling, or crouching.
  • Vision abilities include close vision, color vision, depth perception, and ability to adjust focus.
  • Other Skills :

  • Strong leadership profile and excellent negotiation skills.
  • Effective prioritizing and time management skills.
  • Ability to effectively plan and execute strategies.
  • Ability to build partnerships and direct teams.
  • Commitment to exemplifying the highest integrity and professional business standards.
  • Work Hours :

  • Ability to work a flexible schedule based on department and store / company needs.
  • This job overview is not all inclusive. In addition, Macy’s, Inc. reserves the right to amend this job overview at any time.

    Macy’s is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Macy’s, Inc. including Macy’s and Bloomingdale’s will consider for employment qualified applicants with criminal convictions in a manner consistent with and .

    OpenJuly 22, 2020

    CloseAugust 21, 2020

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    Develop your investigative skills as part of our industry-leading asset protection team - you'll use innovative technology and div...

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