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Associate Customer Contact Ops Specialist - Bilingual in Spanish

This position is responsible for front line, direct contact with clients and customers while providing overall excellent customer service and problem resolution in the VPS Contact Center. The duties include incoming transactions such as, invoices for claim payments. Contact with clients and customers may include inbound/outbound communication via phone, email, fax, mail or chat. This position reports to the Customer Contact and Operations Support Supervisor of the center and receives varying levels of supervision depending on level within the Customer Contact and Operations Support Specialist Job Family (I-IV).

Must be fluent in Spanish and be able to work a daily shift of noon to 9 p.m.

OpenFebruary 28, 2020

CloseJune 07, 2020

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