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MONIEPOINT GROUP

E-Channels Transaction Monitoring Officer

Position : E-Channels Transaction Monitoring Officer

About Moniepoint

Everyone has a dream, and achieving that is key to their happiness. Moniepoint Inc is on a mission to provide financial happiness for people of the world by powering the dreams of businesses, their employees and customers. Since 2015, we have grown to 1500 employees and process over $100 billion annually for 1.8 million merchants through our all-in-one digital financial services platform. Moniepoint Inc through its subsidiaries which include Moniepoint MFB and TeamApt ltd offers payments, banking, credit and business management tools. We currently process the majority of the POS transactions in Nigeria and are Africa’s second-fastest-growing fintech.

Job Overview:

The E-Channels Transaction Monitoring Officer will work under the guidance of the Lead, Fraud Solutions Management to detect and prevent fraudulent/suspicious transactions from customers’ accounts. Transaction Monitoring Officers will work collaboratively with the fraud prevention officers and fraud investigation and prosecution officers to ensure that fraud risks are effectively managed.

Duties & Responsibilities:

The E-Channels Transaction Monitoring Officer will:

  • Analyze E-Channel transactions and identify suspicious and unusual patterns and behaviors
  • Ensure suspicious transactions are flagged for additional reviews, and liens are placed on fraudulent inflows.
  • Contact customers to verify the authenticity of transactions using the enterprise’s applications and tools
  • Investigate, identify and ensure fraudulent accounts are blocked or restricted from carrying out transactions.
  • Monitor customers’ accounts and transactions to determine those with high fraud risks.
  • Report suspicious outflows to beneficiary institutions and collaborate with external parties, including financial institutions and law enforcement agencies to salvage funds
  • Communicate fraudulent outflows/inflows to the Fraud Investigation & Prosecution Team for detailed investigation.
  • Prepare timely reports on fraudulent transactions and collaborate with other teams to ensure compliance with internal policies and regulatory requirements.
Required profile for job ad : E-Channels Transaction Monitoring Officer

Qualifications:

  • Bachelor's degree in a relevant field (such as accounting, business administration, computer science, IT, information security, economics).
  • Relevant accounting or security certifications such as ACA, CFE, Security+ is an added advantage.

Experience:

  • 3-5 years experience in transaction monitoring,customer service, fraud investigation or fraud examination with proficiency in using fraud detection software and tools in Banking, Finance, FMCG, Insurance, or FinTech industries.
  • A combination of any two or more experience(s) is a strong advantage.

Competencies:

  • Strong understanding of payment transaction trends and account statement analysis.
  • An excellent team player, target driven, and highly motivated.
  • Excellent analytical and problem-solving skills.
  • Excellent understanding of transaction routing and processing.
  • Strong verbal, speaking and written communication and interpersonal skills.
  • Excellent time management skills
  • Knowledge of banking or FinTech industry regulations or standards may be necessary.

What to expect in the hiring process

  • A preliminary phone call with the recruiter
  • A technical panel interview with Department Leads
  • A behavioral and technical interview with a member of the Executive team
  • All interviews stages are Virtual
Job criteria for job ad : E-Channels Transaction Monitoring Officer

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About Employer

Moniepoint Inc. is a leading financial technology company that provides a seamless platform for businesses, their employees and customers, to accept payments digitally, receive credit and access business management tools that enable them to grow with ease. We are the parent company of TeamApt Ltd and Moniepoint MFB and we support over 1,800,000 businesses to process $12 billion monthly through our digital payment acceptance channels. For our work in making digital payment accessible to businesses in emerging markets, our Nigerian subsidiary was awarded the National Inclusive Payment Initiative Award by the Central Bank of Nigeria. In 2022, CB insights recognised us as a top global fintech. We are backed by QED, British International Investment, FMO, and other leading global venture capital funds. Moniepoint Inc. is a fully remote tech company with a diverse workforce worldwide and is headquartered in London, with offices in the US, Nairobi and Lagos. Join us as a #DreamMaker to help power the dreams of businesses globally.

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Posted in 2024-01-16

Expired in 2024-03-15

This vacancy has been closed

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