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Child Support Enforcement Specialist


A new and exciting career awaits you! The Department of Human Services, Division of Child Support Field Operations - Harrisburg is searching for a Child Support Enforcement Specialist to join their dynamic team of professionals. Do not miss out on this opportunity, apply now and discover the exciting prospects that await you!


As a Child Support Enforcement Specialist for the Department of Human Services, you will be responsible for analyzing, evaluating, and ensuring the overall effectiveness of the Child Support Enforcement Program on an on-going basis. In this role, you will establish and maintain effective liaison interfaces with the local IV-D Domestic Relations Sections, the local
IV-A county assistance offices, children and youth services offices, and both intra-and inter-state to coordinate case activity, mediate disputes, foster program compliance, optimize collections, and promote self-sufficiency of families.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:
  • Full-time employment
  • Hours of work are 8:30 AM to 5:00 PM, Monday - Friday, with 60-minute lunch (negotiable).
  • This is a home headquartered position which will require you to travel to Lackawanna, Luzerne, Northampton, Schuylkill, Susquehanna, and Wayne counties. You must reside in or be willing to relocate to one of these counties by the start of employment.
  • Overtime as needed
  • Salary: In some cases, the starting salary may be negotiable.
  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.


Minimum Experience and Training Requirements:
  • Four years of experience in a domestic relations office which included the interpretation, application and explanation of policies and regulations and analysis of information; or
  • A bachelor’s degree; or
  • An equivalent combination of experience and training including one year in a domestic relations office which included the interpretation, application and explanation of policies and regulations and analysis of information.

Other Requirements:
  • You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
  • You must reside in or be willing to relocate to Lackawanna, Luzerne, Northampton, Schuylkill, Susquehanna, or Wayne county by the start of employment. The selected candidate must have residency in one of the above counties for the remainder of employment in this position, as you will be required to travel to these counties.
  • You must be able to perform essential job functions.

Legal Requirement:
  • This position will have access to Federal Tax Information (FTI) and is subject to the provisions of IRS Publication 1075 (Pub 1075) which requires you to pass an enhanced background check prior to beginning employment. Under Pub 1075, acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification.

How to Apply:
  • Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
  • If you are claiming education in youranswers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
  • Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
  • Failure to comply with the above application requirements may eliminate you from consideration for this position.

  • Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to and click the Veterans’ Preference tab or contact us at

Telecommunications Relay Service (TRS):

  • 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.


  • Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
  • Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
  • Your score is valid for this specific posting only.
  • You must provide complete and accurate information or:
    • your score may be lower than deserved.
    • you may be disqualified.
  • You may only apply/test once for this posting.
  • Your results will be provided via email.

Learn more about our Total Rewards by watching this short video!

Health & Wellness

We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.*

Compensation & Financial Planning
We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options.

Work/Life Balance
We know there’s more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.*

Values and Culture
We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving.

Employee Perks
Sometimes, it is the little “extras” that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships.

For more information on all of these Total Rewards benefits, please visit and click on the benefits box.

  • Eligibility rules apply.

Posted in 2024-03-04

Expired in 2024-06-02