Customer Service Representative I (Clinton Hill) Full-Time

22-Sep-2022

Customer Service Representative I (Clinton Hill) Full-Time

TD Description

About TD Bank, America's Most Convenient Bank®

TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.

C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services.

TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.

J. To learn more, visit www.td.com / us . Find TD Bank on Facebook at www.facebook.com / TDBank and on Twitter at www.twitter.

com / TDBank US and www.twitter.com / TDNews US .

TD Bank, America's Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America.

The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol "TD". To learn more, visit www.td.com .

• We offer a competitive salary and benefit program, including : comprehensive, affordable health care through medical, dental, and vision coverage;
• financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts;

retirement benefits to help prepare for the future; paid time off and work / life benefits to maintain a good balance.

Job Description

The Customer Service Representative I delivers a legendary Customer Experience while providing solutions and referrals for TD products and services to new and existing Customers.

• Consistently executes appropriate behaviors to deliver a Legendary Customer experience in the Store
• Conducts needs-based conversations and offers financial solutions to meet our Customers' needs
• Makes quality referrals to appropriate partners
• Responsible for meeting individual performance metrics
• Responsible for making sound decisions and timely problem resolution
• Proactively reaches out to Customers to deepen relationships through needs-based conversations
• Performs a broad range of tasks of varying complexity and scope
• Participates in opening and closing Store procedures
• Opens accounts and related services
• Originates loan applications, prepares documents and conducts loan closings

Job Requirements

• High School diploma or GED
• 1+ years of related experience required
• Superior Customer Service skills
• Teller experience (Preferred)
• Strong organizational skills to handle multiple tasks in a fast-paced environment
• Excellent communication skills with ability to be concise, clear and consistent
• Demonstrated ability to schedule and prioritize work
• Demonstrated ability to work independently and within deadlines
• Sound judgment in decision making and problem solving
• Proficient in Microsoft Office
• Notary License (Preferred)

Inclusiveness

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported.

We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.

If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO td.

com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

EOE / Minorities / Females / Veterans / Individuals with Disabilities / Sexual Orientation / Gender Identity.

Job Family

Retail Sales & Service

Job Category - Primary

Retail Banking - Customer Service

Job Category(s)

Retail Banking - Customer Service

Brooklyn

This employer is a corporate member of myGwork - LGBTQ+ professionals, the business community for LGBTQ+ professionals, students, inclusive employers & anyone who believes in workplace equality.