CUSTOMER SUCCESS - CUSTOMER EXPERIENCE SPECIALIST - 100% REMOTE

CUSTOMER SUCCESS / EXPERIENCE JOBS - DIRECT HIRE100% REMOTEResponsible for customer satisfaction, identifying opportunities to improve customer experience, and becoming an expert on product offering.

This position is remote but you do need to be able to work 9 am-6 pm EST, with the ability to work one weekend day per week, with one day off during the 5-day work week.

Responsibilities : Educating renters on products and solutions, and helping navigate the leasing processDevelop relationships with leasing offices, brokers, and renters in order to increase revenue and ensure customer satisfactionImprove customer retention by monitoring accountsSpearhead the deal escalation process and resolve complex problems for customersGather customer feedback and present it to management Monitor customer complaints and take action to resolveGather data on customer communications and engagement to fuel our never-ending quest to improve the client experienceRequirements : Bachelor’s degree a MUSTStrong customer service skillsStrong Math skillsExcellent oral and written communicationPlease send resume to chrc511 kellyservices.

com (mailto : chrc511 kellyservices.com)Helping you discover what’s next in your career is what we’re all about. #hiring (https : / / linkedin.

com / feed / hashtag / ?keywords hiring&highlightedUpdateUrns urn%3Ali%3Aactivity%3A6898688223833649153) #remotejobs (https : / / linkedin.

com / feed / hashtag / ?keywords remotejobs&highlightedUpdateUrns urn%3Ali%3Aactivity%3A6898688223833649153) #customerexperiencejob (https : / / linkedin.

com / feed / hashtag / ?keywords customerexperiencejob&highlightedUpdateUrns urn%3Ali%3Aactivity%3A6898688223833649153) #customerservicejobs (https : / / linkedin.

com / feed / hashtag / ?keywords customerservicejobs&highlightedUpdateUrns urn%3Ali%3Aactivity%3A6898688223833649153) #workfromhome (https : / / linkedin.

com / feed / hashtag / ?keywords workfromhome&highlightedUpdateUrns urn%3Ali%3Aactivity%3A6898688223833649153) Why Kelly®?

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our financial staffing experts will connect you with premier companies for opportunities where you can learn, grow, and thrive.

Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in in your career.

It all adds up. About Kelly® At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential.

In fact, we’re a leading advocate for temporary / nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live (plus, did we mention we provide a ton of benefits (https : / / mykelly.

us / us-mykelly / perks / )?). Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy.

Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance.

Posted in February 15, 2022

Expired in May 15, 2022

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