The Front Desk Receptionist will greet patients and guests to ensure they are directed appropriately to the right Department/Staff. Receptionist will perform other administrative and clerical duties as assigned by supervisor/management.
In this role, you represent the Zynex brand. This means you are responsible for providing a world-class experience to all “customers” in every interaction, every time. Every decision made must align to our mission, vision, and strategy. Every communication sent (through email, mail, or by phone) is to be professional, simple, and aligned. Every problem or bottleneck is to be resolved with an efficient solution that is consistent with our strategy.
Competencies Needed:
- Adaptability – Deals with change and ambiguity well; adjusts and alters behavior when change occurs so priorities are still met.
- Customer-Focus - Implements ways to rapidly respond to customer requests for improved outcomes; works with the customer to collect accurate information about needs; goes beyond the initial thinking and remains flexible to meet customer needs; maintains strong and loyal customer relationships. In addition to patients, your customers may be coworkers, clinics, the Zynex sales team, etc.
- Resourcefulness – Finds ways around obstacles or lack of resources; addresses potential problems and obstacles with a high degree of professionalism and in a way that aligns with the company’s strategy.
- Team player – Prioritizes team over self. Works well with peers and supervisors.
- Internal Drive & Urgency –Demonstrates a strong desire to achieve and be proactive.
Essential Job Duties & Responsibilities:
- Efficient and accurate use of office equipment, including fax machine, copier, and computer.
- Serves by greeting, welcoming, and directing all guests appropriately and notifies company personnel of visitor arrival.
- Assist all corporate trainers with administrative work for onboarding new employees.
- Help maintain workplace security by issuing, checking, and collecting badges as necessary and maintaining visitor logs.
- Receive and distribute incoming deliveries.
- Maintain reception and all common areas in a clean and tidy manner at all times. Includes breakroom restock and check daily.
- Credit card and expense management for multiple executives.
- Coordinating multiple conference room calendars to ensure no double-bookings.
- Assist colleagues with administrative tasks as directed by Management.
- Be present & visible in the home office 5 days/week (M-F), 8 hours/day. Exceptions to this need prior approval from your direct Manager/Supervisor.
Education Requirements:
- High School Diploma or equivalent required; College degree beneficial.
Physical & Environmental Requirements:
- Fast-paced, high-volume professional environment with frequent interruptions.
- Proficient use of office equipment including computers, copiers, fax machines and multi-line telephones.
- Ability to communicate effectively via spoken, written and electronic means.
- Ability to stand or sit for extended periods of time.
Zynex Offers Exceptional Benefits (Full-Time Roles):
- Premium starting pay (starting $22/hour).
- Health, dental, & vision insurance.
- 401k with company contribution.
- 8 paid holidays + up to 2 additional floating holidays (1 every 6 months).
- 3 weeks Paid Time Off (PTO) for sick or vacation time; increases to 4 weeks after 2 years with the company.
- Company-paid breakfast & lunch at our on-site Rockstar Café.
- Annual LinkedIn Learning subscription to facilitate employee skill and competency development.
- Health & wellness bonus up to $50/month.
- Frequent opportunities for role transitions and advancements.
- Weekly employee appreciation activities/perks.
- Up to $75/month reimbursement for community volunteer hours.
- Employee product discounts.
Zynex Medical provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.