Find A Job

Woongjin, Inc

Helpdesk Tier 1_PC/OA Support

$58,000

Company Description


Our Mission

WOONGJIN INC is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by a sense of responsibility and servant leadership.


Job Description

  • Ø The Hardware Asset Management (HAM) Analyst is responsible for assisting with the management of the lifecycle of all corporate-owned IT hardware assets (laptops, desktops, etc.) in accordance with best practices and internal processes and procedures

    Ø The Hardware Asset Analyst strives to provide best-in-class asset management services to our internal clients

    Ø Understand the lifecycle status framework as defined by the ITAM Program

    Ø Support implemented Operational processes as required for Hardware Families/Classes

    Ø Process lists of retired assets and reconcile against disposal vendor data as required to ensure compliance to established SLA's

    Ø Support physical stockroom inventory efforts

    Ø Govern repository Data for Hardware Families/Classes in Operation

    Ø Monitor Asset Management Data as defined in Daily Checklists and notify responsibleareas of any required changes/corrections

    Ø Manage shrink reporting (Deployed, Stock, etc.)

    Ø Perform Reconciliations and Data Analysis as required

    Ø Work with the Implementation team on moving new Hardware Families/Classes to Operations

    Ø Provide adhoc reporting on asset data as needed

    Ø Write & Update procedures to support Hardware Asset Management

    Ø In depth knowledge of asset lifecycle and best practices with a strong focus on data quality.

    Ø Exercise independent judgment and decision-making on complex issues regarding job duties and related tasks, and works under minimal supervision

    Ø Gain additional knowledge and stay abreast of current technologies through employee and company sponsored training, periodicals, and regular interaction with other team members.

    Ø Will report to the Lead, Service Offering Management, IT Ops-IT Service Operations


Qualifications

  • Ø Bachelor's Degree or equivalent work experience

    Ø 3+ years of Hardware Asset Management experience

    Ø Experience with any Asset Management toolset

    Ø Proficient in Microsoft Office Applications (Access, Excel, PowerPoint) with a strong knowledge of MS Excel and Access


Additional Information


All your information will be kept confidential according to EEO guidelines.

Posted in 2023-03-07

Expired in 2023-06-05

This vacancy has been closed