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Position Summary:
The Manager of Insurance Verification & Authorizations is responsible for the day-to-day operations and management of assigned IV/Auth and IV/Auth Specialty Services staff that verifies insurance benefits, provides accurate cost estimates, collects applicable copays and/or deductibles, and assists patients and family members with resolution of their financial needs in collaboration with Patient Financial Navigators. The Manager develops and implements strategies and specific objectives; develops budgets; creates policies and procedures to support the infrastructure; assures accurate and efficient insurance verification and authorization of all scheduled patients; handles more complex, escalated or urgent issues; ensures all team milestones/goals are met, and continuous delivery of excellent customer service to patients, co-workers and all MultiCare employees.
Minimum Requirements:
Five (5) years of acute care hospital or health system admitting department/access experience and/or call center experience
Experience working as a member of a multidisciplinary team
Three (3) years of experience in a supervisory or lead capacity
Education/Licenses/Certifications:
Additional Information:
MultiCare welcomes and encourages all qualified applicants to apply. This position will work remotely but primary residence cannot be located in the following states: California, Connecticut, Florida, Hawaii, Illinois, Louisiana, Maryland/Washington DC, Massachusetts, Missouri, New Jersey, New York, Pennsylvania, and Vermont.
Compensation Range:
M23 - Min: $40.59-Max: $58.41