Office Assistant

Description :

Requirements : Excellent written and verbal communication skills Multitasking, organized, efficient, self-sufficient Work in an office environmentPOSITION SUMMARYTo ensure hard copies of reports are mailed out via US Mail and FedEx to the requesting clients.

Confirmation of report delivery, assistance with slide requests and returns. ESSENTIAL FUNCTIONS

• Print and retrieve reports from the printer and send via US Mail or FedEx.
• Follow up with account management to confirm the practice location on any returned reports.
• Outgoing reports; print FedEx labels, weigh all US Mail envelopes to ensure sufficient postage is placed on all envelopes.

Seal all FedEx packages and US Mail and place in the appropriate pick up area.

• Send outgoing mail to the Connecticut billing office and place postage on all additional outgoing mail.
• Ensure sufficient postage is in the postage meter, refill postage, request toners for the printers and keep track of supplies and request supplies as needed.
• Print the QA list and make outbound calls to confirm clients have received their reports as well as send fax confirmations; add case notes.
• Assist with additional outbound calls to confirm report delivery via the Client Services email inbox.
• As needed, make outbound calls to connect the pathologist to the client.
• As needed, assist with failed faxes and follow up.
• Provide coverage at the front desk; includes answering inbound calls, slide requests and slide returns.
• As needed, assist the Client Services Manager with any additional tasks and or special projects. PERFORMANCE MEASUREMENTS
• US Mail / FedEx reports to requesting clients
• Follow up calls, confirm reports
• Slide requests / slide returns

Skills :

Call center, Customer support, Customer service call center, Data Entry, Insurance Verification, Excel Data Entry, Customer Service, Claims Processing, Typing

Top Skills Details :

Call center,Customer support,Customer service call center

Additional Skills & Qualifications :

Requirements : Excellent written and verbal communication skills Multitasking, organized, efficient, self-sufficient Work in an office environment

Experience Level : Entry Level

About Aston Carter :

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions from recruiting, sales and delivery to corporate roles.

As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America.

Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges.

For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation astoncarter.

com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting.

The Recruiter is the sole point of contact for questions about this position.