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DÔEN is a Los Angeles-based line inspired by nostalgia for the California of decades past. Our mission is to create lasting, beautiful collections while supporting women-identifying individuals in all aspects of our organization, supply chain, and community. We strive to connect with our customers, build an open community, and foster relationships with the inspiring individuals who wear our clothes throughout their lives. We work with domestic and overseas manufacturers who share our values and commitment of gender and social equality as well as giving back by partnering with foundations that directly benefit their employees and surrounding community. DÔEN is an equal opportunity employer, and we celebrate inclusivity, equity, representation, and belonging in the workplace. We strongly encourage candidates who identify as people of color, people with disabilities, LGBTQ+, and/or gender non-conforming to apply.
PT Sales Associate
$18.50 per hour / exempt
General Overview
We are seeking a positive, highly motivated PT Sales Associate to join our Bleecker St store team. You’ll be joining a company that’s inclusive and celebrates multiple approaches and views as we believe diversity drives creativity and growth. We work hard to foster a culture of honesty, integrity and collaboration where growth is not only encouraged but expected. A Dôen sales associate is essential to the team providing an exceptional service minded shop. Responsible for servicing clients and accurately recording all sales while assisting store leadership with daily shop responsibilities. The sales associate reports to the key holder or store manager as designated.
Specific Duties / Responsibilities:
Customer Service
Greet customers in a timely, professional and engaging manner
Provide the highest level of personalized client experience to our loyal and growing customer base
Provide styling advice based on brand aesthetic and excellent firsthand product knowledge
Be able to drive business through reacting to customers’ needs and wants
Build and maintain client relationships
Meet and exceed sales and productivity goals asan individual and as part of the store team
Always acts in the best interest of the customer
Abide and enforce company COVID safety practices to maintain a safe environment for customers and team
General
Arrives on time and is floor ready with a professional presence in line with the Dôen brand
Maintains a visually enticing store that is neat, clean, and organized
Responds promptly to internal and external communication
Ability to multi-task in a fast-paced environment
Ability and understanding of receiving and processing merchandise/inventory management
Process sales and returns through the POS systems with accuracy and efficiency
Perform daily operations and closing procedures
Protect store assets and inventory
Participate in monthly and seasonal inventory counts
Be proactive and take initiative
Understand and follow employee handbook and company guidelines including but not limited to core values, dress code guidelines and customer service guidelines
Qualifications / Skills
Minimum 1 year experience in a fashion retail environment. Luxury retail preferred
Technological competency
Computer literacy
Energetic, confident and adaptable personality
Excellent communication and organizational skills
Detail-oriented
Ability to work a flexible schedule including holidays and weekends
Physical requirements: lift/carry/move 20lbs minimum including fixtures and product
To keep our employees safe, we follow the CDC guidelines and have implemented strict policies requiring that employees and visitors maintain social distance, use face masks, instituted hand sanitizing stations and encourage employees to regularly wash their hands.
In our hiring, we are actively seeking candidates with a commitment to anti-racism, and with skills to advance equity, inclusion, and racial justice in their work. You’ll be joining a company that is inclusive and celebrates multiple approaches and views as we believe diversity drives creativity and growth. We work hard to foster a culture of honesty, integrity and collaboration where growth is not only encouraged but expected.