Overview: H-E-B is one of the largest, independently owned food retailers in the nation operating over 400 stores throughout Texas and Mexico, with annual sales generating over $25 billion. Described by industry experts as a daring innovator and smart competitor, H-E-B has led the way with creative new concepts, outstanding service and a commitment to diversity in our workforce, workplace and marketplace. H-E-B offers a wealth of career opportunities to our 110,000+ Partners (employees), competitive compensation and benefits program and comprehensive training that lead to successful careers.
Job Description: Joe V's Smart Shop, the small Store that offers BIG savings, creates possibilities for our Customers and Partners to live a more enriched life by providing the lowest prices and highest wages. Come partner with us and combine your great customer service skills with our promise of 'lowest price, highest quality product.'
As a Produce / Bakery Specialist, you'll ensure all Produce and Bakery merchandising areas are well maintained and stocked each morning. You'll provide excellent customer service and perform all responsibilities and job duties with a sense of ownership and a team approach.
We are looking for:
- ability to work in a fast-paced, high volume environment
- initiative and knowledge to complete all tasks; dependability; attention to detail
What is the work?
Stocking:
- Stocks and rotates items as needed
- Loads, unloads, and moves heavy, bulky products to support in-stock conditions
- Builds, stocks, signs, maintains, and takes down store displays as directed
- Checks shipments for out-of-date and damaged product to ensure freshness and quality
- Reports missing signs or tags to the Department Manager or Shelf Edge team
- Reports all out of date and damaged product received issues to Department Manager
Customer Service:
- Provides excellent customer service by answering product-related questions and assisting Customers with selections
- May communicate safe handling and cooking methods to Customers as needed
Food Safety /Sanitation:
- Organizes and cleans prep areas, freezers, coolers, wareroom, and sales floor
- Cleans and sanitizes display cases; properly operates / maintains equipment
- Maintains standards in shrink, safety, inventory control, and sanitation
- Complies with department / store operating procedures and federal / state regulations
What is your background?
- Minimum age 18 (mandatory)
- Experience working in a fast-paced, high volume environment
- Experience in customer service
- Completion of required job skills and compliance-related training
Do you have what it takes to be a fit as a Produce / Bakery Specialist?
- Working knowledge of product rotation, department / store sanitation, shrink awareness
- Communication skills
- Customer service skills
- Ability to manage multiple priorities and shift focus between tasks
- Ability to work a flexible schedule
- Initiative; dependability
Can you...
- Function in a fast paced, retail environment, in detailed and precise tasks
- Work with Customers, staying attentive to their needs
- Constantly* reach at waist, grasp
- Frequently stand, walk
- Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, pivot, shoulder circumduction, twist, push/pull, pinch, and use fine motor movements
- Occasionally be exposed to cold, hot (non-weather) conditions, wet conditions, and loud noise
- Safely maneuver around moving mechanical parts
- Demonstrate the ability to lift 55 lbs, and manage in excess of 85 lbs**
- While there may be exceptions, the measurements noted are generally defined as - Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
** It is the responsibility of each individual Partner to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
02-2022