Provider Service Representative

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow.

Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

Proactively works directly with Providers to address complex scenarios, facilitating exceptional provider experience

Your role in our mission

  • Supports Provider Contact Center and NJMMIS Processing Teams with Subject Matter Expertise
  • May also handle escalated issues from the Contact center, inquiries from our client, and the State of NJ
  • Ability to learn and communicate processing steps and requirements.

What we're looking for

  • Extensive subject matter expertise on provider and claiming requirements for Medicaid
  • Ability to trouble
  • shoot, the ability to prioritize and the ability to multitask
  • Exceptional problem solving skills, attention to detail
  • Excellent written and oral communication skills

What you should expect in this role

Needs the ability to be onsite to be able to make in person visits to Providers.

The pay range for this position is $58,696 - $73,391 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development.

All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance.

We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone.

Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth.

Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

We celebrate diversity and are dedicated to creating an inclusive environment for all employees.

Posted in July 22, 2022

Expired in October 23, 2022

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