Military Veterans are Encouraged to Apply.
As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive.
Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second.
The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere.
As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.
At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace.
We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.
You're an Individual. We're the team for you. Together , let's transform the way the world pays.
Client Services provides industry-leading operational support to Visa's clients around the world. Client Serviceworks with issuers, acquirers, processors, Fintechs and merchants worldwide to develop and deliver the support model for Visa Inc.
This includes day-to-day operations and product support, back office support and customer performance reporting. With our deep knowledge and expertise, we are a key internal partner to Product and Technology, bringing the voice of the customer into the design, development and successful deployment of Visa products and services, and enabling our client facing teams to deliver and scale new products like Visa Direct in the market.
Visa Direct Client Services Mission : Through close collaboration and partnership with teams in Product, Technology, Client Services, and other key stakeholders, we ensure the delivery of the essential knowledge, processes, tools, and insights to Client Services that support our clients with the adoption and ongoing success of their Visa Direct business.
The role of the Global Visa Direct Readiness is to act as the liaison between Product and regional Client Servicesteams. To engage early in the product development process in order to provide input into the solution design and development, to define implementation, support requirements, and translate them into Client Service needs to successfully communicate, educate and deploy Visa's products and initiatives to our clients.
The Sr. Manager will be responsible for the Client Services readiness of the Global Visa Direct Product and Ecosystem goals and initiatives including developing Cross Border Receive network, Enhancing Client Onboarding and launch models and Evolving the Risk and Compliance models / standards through new tools / enhancements.
The Sr. Mgr will collaborate with regional Readiness and GBO leads to collect feedback from Client Service stakeholders as well as clients to ensure continued improvement to processes and products.
This is an individual contributor role responsible for solving complex problems and taking a broad perspective to identify creative solutions.
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Physical Requirements :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.