Sears Home Services

Virtual Repair Solutions Technician

JOB SUMMARY :

The Virtual Repair Solutions Technician (VRST) will work with our B2B Clients / Customers & In-Home Technicians to eliminate multiple trips & drive improvement in customer satisfaction by pre-attempt diagnosis, parts ordering, and technical support to our Field Technicians.

This may be achieved through the phone, video, computer & other technologies.

REPORTS TO : Manager, Virtual Repair Solutions

Duties & Responsibilities :

JOB DUTIES / RESPONSIBILITIES :

JOB REQUIREMENTS :

REQUIRED SKILLS :

PREFERRED SKILLS :

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