The Revenue Management Consolidated Center (RMCC) offers owned, managed, and franchise hotels world-class revenue management talent and tools. The team is responsible for helping hotels consistently grow market share and outperform our competitors.What will I be doing?
Do you love developing relationships and strategizing with your customers? If so, we believe you could be a great fit for a career in Revenue Management at Hilton. As the Lead Management Specialist, you will assist hotels, manage sales leads, and produce revenue with proficiency and consistent strategy through qualification, negotiation and closing sales for hotels, via various group and transient lead sources. This role maximizes overall hotel financial profitability and grows RevPAR Index (market share) for each hotel in a portfolio of 15 to 25 properties.
Key hotel team members with whom the Lead Management Specialist interacts include the General Manager, Director of Sales, and Front Office Manager.More specifically, you will:
What are we looking for?
We are seeking visionaries, who are passionate about customer service and who love the opportunity to improve the guest experience. We believe success will demonstrate itself through the following attributes and skills:
To fulfill this role successfully, you should demonstrate the following minimum qualifications:
It would be helpful in this position for you to demonstrate the following capabilities and distinctions:
Hilton is the world''s leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!See description
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