Market Sales Manager - VAS - San Francisco
As a Market Sales Manager, you are the driving force in generating sales revenue, as you manage the employee results in the high volume fast paced Hertz Local Edition rental car market. You will optimize the Branch performance through training, coaching and mentoring for sales effectiveness. In addition, you will direct the entire counter sales process, pricing, fleet sales strategies and much more.
The job is one of an engagement leader. To be successful, this will be key. You will be required to engage and develop all levels of Branch employees. You will be required to engage managers who will help support the sales efforts operationally. You will work with and engage the General Manager and Zone General Manager as they lead the area. You will be working closely with the Director HLE Value Added Services.
If you take initiative, are highly motivated, can identify needs and create solutions, while being resourceful and persuasive in overcoming obstacles, with the competitive drive to win, the HLE Market Sales Manager is the right career path for you.
Sales experience required
Previous supervisory or management experience
Prior experience in driving frontline sales preferred
Experience in sales, customer service, leadership/development, training
Knowledge and Skills:
Proven sales record and performance leadership
Engagement leader with the Sales and Service Associates, Management Trainees, Manager Associates, Branch Managers, Area Managers, General Managers, and the Director Value Added Services.
Excellent analytical problem-solving skills
Persuasive and motivational communication skills, both verbal and written
Proficiency in Microsoft Office applications, specifically: Excel, PowerPoint and Word
Ability to create, develop and implement motivational sales training and sales programs
Excellent interpersonal and collaborative skills
Time management skills, ability to multi-task in a fast-paced environment and act with a sense of urgency
Maximize counter sales revenue.
Ensure field level employee completion of all training relative to counter sales within the markets.
Train Branch and Manager-Associate Level 2 in Outside-Sales strategies, dialog and approaches.
Follow up with local management relative to effective in-the-field-sales-calls.
Develop and execute effective inside and outside sales strategies in conjunction with local management teams.
Team up with local management to develop Net Promoter Score improvement strategies relative to "Staff Helpfulness" and "Car Cleanliness" marks.
Train, coach and motivate counter level employees through individual and group sales initiatives.
Communicate sales opportunities to the front line along with account activities.
Assess operational production to achieve peak performance.
Review sales results and apply strategies to obtain business objectives.
Complete all reports related to mapping sales performance.
Work with the Director, HLE Value-Added Services and the Zone General Manager(s) to execute the business plan.
Identify and recommend necessary actions to improve low performance.
Communicate daily sales opportunities to the front line
Assess operational strategies to achieve peak performance
Review sales results and apply necessary strategies to obtain business objectives
Monitor individual sale performance and strategize throughout the day
Complete all reports related to mapping sales performance
Set Frontline counter goals and monitor daily performance
Complete verbal and written coach sessions
Work directly with Director Value-Added Services, Zone General Manager, General Manager, Area Managers and the local management teams to execute action plans
Monitor, coordinate and take daily actions on product pricing based on vehicle demand
Identify and recommend necessary action to improve low performance
Hertz is a Drug-Free Workplace. All employment is contingent on successful completion of drug and background screening.Hertz is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. Hertz is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.