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Job Purpose Manage the execution of stakeholder management plans and activities via extensive research, intelligence gathering and networking to support business delivery and manage front of house operations to ensure smooth running of events. Key Accountability Stakeholder's Profiling Monitor, review, and track stakeholders' profiling database according to the defined standards and guidelines to ensure stakeholders' profiles are comprehensive, accurately captured and current for reference during engagements. Stakeholder Management Plan Plan and execute Stakeholder Management Plan by arranging and preparing for courtesy visits, preparing talking points, developing briefing pack on business/stakeholder updates, profiling of stakeholders and provide data/information as and when required for management or the stakeholders eg embassies, government agencies, etc. Stakeholder Program Management Coordinate the monitoring of stakeholder programs implementation and effectiveness review for improvement opportunities. Corporate Social Responsibility Management Plan and execute social responsibility activities, working closely with various parties to ensure timely readiness of program requirement (e.g., invitation, logistic, purchases, contributions) to ensure delivery of a successful and smooth event. Customer Relationship Management Implement plans and activities to increase customers base and loyalty, customer satisfaction and gather feedback for improvement purpose. Box Office Operation Oversea the Box-Office operations to ensure smooth running and least interruptions to ticketing services with the aim to provide exceptional customer service prior to the event. Other Duties as Assigned by the Company Plan and execute all other duties as assigned by the company. Generic Accountabilities Networking and Relationship Building Foster and sustain effective working relationships and rapport with the government authorities, business and management institutions, national and key industry players and service providers in order to keep abreast with latest development in the relevant markets and capitalize on insider status and strategic alliances to capture opportunities for new business ventures and enhance public confidence in the company business solutions, products and services.Good Governance Enforce the implementation of applicable procedures and guidelines and affect the compliance to statutory and legislative requirements in order to ensure conformance to the established Limits of Authority (LOA), policies and government regulations to safeguard company and shareholders’ interest, image and reputation. Mindset, Behavior and Culture Develop and implement distinctive mindset, behavior and culture within the working team to achieve high work performance by adopting and implementing value interventions, tools and methodologies to promote and instill high sense of commitment, ownership, integrity and loyalty that will contribute to operational excellence. Leadership and Capability Development Drive the development of competent working team that will enhance and sustain staff capabilities in achieving high performance delivery to ensure internalization of the right leadership and capabilities in executing their jobs. HSE Policies and Code of Conduct Communicate, interpret and champion the execution of the objectives and provisions of the Health, Safety and Environment (HSE) policies and Codes of Conduct and Business Ethics (COBE) within the working team and undertake appropriate mitigation and/or intervention programs.
MPO's mission is to provide the ultimate music experience through the power of live music that educates , entertain and inspires western classical music lovers both local and international. Since its establishment, MPO has successfully conducted various music education programs in both public and private education institutions throughout Malaysia including Sabah & Sarawak. Outreach programs were also organized in other institutions such as Hospitals, private and public associations to promote music awareness. MPO has also performed during its tours in most major cities in Malaysia as well as abroad such as in Singapore, Vietnam, Japan, Korea, Australia and Taiwan. The musicians of the MPO also train and groom the potential local talents to prepare then to fill in the vacancy in the orchestra in the future through various camps and activities.
Bachelor's or Equivalent