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Primary function is to provide operational direction and technical know-how and Training for a team of operation and maintenance (O&M) Directors Energy and telecom infrastructure in several countries… This role is responsible for leading a team of Managers maintaining Telecom customers’ network. The main focus will be on ensuring the availability, development and smooth management of the team and influencing the team members in a positive manner to maintain a high level of service quality. Plan, implement and manage the correct resourcing to meet operational demands and ensure high standards are maintained. The Individual needs to drive the team in terms of achieving the business goals within allocated budgets, meeting committed SLAs and KPIs and meeting the team performance targets.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Roles and Responsibilities
Key performance indicators
Core competencies, knowledge and experience