Consular Services Manager

Job Description

As a Manager, you will lead a team of problem solvers with extensive global consulting and immigration experience, helping our clients solve their complex immigration issues from strategy to execution.

Innovation forms a critical part of the role and you will be asked to continually reassess how we deliver immigration services to ensure the best experience for our clients and colleagues.

Specific responsibilities include but are not limited to :

• Proactively manage a portfolio of clients, while reporting to Senior Managers and above
• Manage day to day operations on global client accounts
• Manage our inhouse and external network of immigration experts around the world
• Provide strategic advice to clients
• Be involved in the financial management of clients
• Be actively involved in business development activities to help identify and research opportunities on new / existing clients
• Contribute to the development of your own and team’s technical acumen
• Assist in the management and delivery of large projects
• Train, coach and supervise Associates and Senior Associates

Qualifications

• Minimum degree, preferably in law but other majors will be considered as well
• The ideal candidate must have previous experience managing the delivery of Consular services to corporate and private clients
• Strong client service skills
• Able to demonstrate resilience, self-motivation and a positive can do attitude
• Hard working and committed to completing tasks well with good attention to detail
• Ability to confidentially deal with demanding situations, people and requirements
• Proven organizational skills
• Clear, articulate and confident written and verbal communication skills that do not require review

Additional Information

We are a truly global immigration provider delivering in-house immigration services in 175+ countries. Our immigration services have been independently ranked and we are categorised as Band 1 for immigration by Legal 500.

This means that you will get the best training and be part of our market leading team.