DevOps Engineer

SMG (Service Management Group) is looking for a DevOps Engineer!

Are you looking for the next professional opportunity that will challenge you and advance your career? Join our team now!

SMG helps organizations generate new revenue, grow existing revenue, reduce churn and detractors, and drive operational efficiencies. Our unique software with a service (SwaS) model puts a dual focus on platform technology and professional services, making it easy for brands to activate insights based on customer, patient, and employee feedback.

As a DevOps Engineer at SMG, this is what you will do:

• Design and build critical tools and automation for application management and operations
• Support Engineering team on application configuration, tuning, and deployment needs
• Performance tune infrastructure and application stacks
• Support capacity planning for a rapidly growing production environment
• Find and test new infrastructure and application technologies to help improve the platform scalability and operations
• Ensure high availability and disaster recovery are in place and provide response to incidents and alerts associated with DevOps
• Continuously analyze, execute, and improve DevOps tools, processes and procedures
• Propose product design features to support scalability, usability, and better performance
• Mentor other team members on the latest technological advances within the current technology used
• Work alongside project management teams to successfully monitor progress and implementation of initiatives

You are a perfect match for the role if you have:

• Bachelor’s degree in Computer Science or equivalent work experience
• Intermediate knowledge of general coding languages required (C#, Python, Bash, and Powershell)
• 3+ years of DevOps and/or development experience using Microsoft Azure
• Intermediate knowledge and experience with Linux-based infrastructures (RedHat), including containers technologies
• Intermediate knowledge and experience with database applications such as SQL, MongoDB, and Elasticsearch
• Intermediate knowledge and experience using configuration and infrastructure management tools (Octopus Deploy, Ansible, Terraform, Azure DevOps, Jenkins, and Cloud Formation)
• Intermediate knowledge and experience with commonly used Amazon Web Services infrastructure and patterns
• Advanced knowledge of best practices and IT operations in an always-up, always-available service
• Advanced knowledge and experience working in physical, virtual, and "cloud" environments
• Advanced knowledge and experience configuring and maintaining application monitoring/trending tools (Prometheus, ELK Stack, Grafana, and CloudWatch)
• Fluency in English

What we offer to our talent:

• This is a remote position. You can work from anywhere that allows a minimum of four hours of business working hours overlap with US Central time zone.
• Competitive compensation package and ample opportunities to learn and grow.
• Diverse, experienced and friendly team which will welcome you, support you and challenge you.
• We are proud to be an equal opportunity employer. We celebrate diversity and create an inclusive work environment in which all our colleagues experience belonging, have their unique needs respected and met, have equal access to opportunities and resources, and feel fully engaged to contribute to the company’s success.