Position : Training & Development SpecialistWe are looking for a Training & Development Specialist to join the HR team.
Your Mission
As a Training and Development Specialist at Cleeng, your mission is to empower our workforce by designing, developing, and delivering comprehensive and innovative training programs. You are tasked with the critical role of enhancing our team's skills and knowledge, ensuring new hires are seamlessly integrated into our culture, and fostering an environment of continuous learning and professional development. By aligning training initiatives with Cleeng's strategic objectives, you will directly contribute to our commitment to maintaining long-lasting relationships with our subscribers and sustaining our position as a leader in the Media & Entertainment industry. Your work will not only elevate our internal capabilities but also reinforce our reputation for excellence and innovation in the digital content space.
Job summary
Key Responsibilities
- Plan, execute, and deliver company-wide and functional (department-specific) training programs.
- Lead the transformation of our onboarding process, ensuring new team members experience a smooth and welcoming transition.
- Identify training needs across the organization and develop detailed training plans and learning paths for all employees.
- Collaborate with internal stakeholders to assess training needs and develop a comprehensive training strategy that aligns with organizational goals.
- Design and develop engaging training materials, including presentations, manuals, videos, and e-learning modules, utilizing instructional design principles and best practices.
- Facilitate both in-person and virtual training sessions, ensuring content is delivered effectively and engages participants.
- Evaluate the effectiveness of training programs, gathering feedback to make informed recommendations for improvements.
- Stay abreast of industry trends, best practices in training and development, and technological advancements that can enhance learning experiences.
- Serve as an expert advisor in the creation of client training.
- Assist in the implementation of new systems or processes by developing relevant training materials and conducting training sessions.
- Research and select external training partners, collaborating with external vendors and subject matter experts to deliver specialized training programs as needed.
Required profile for job ad : Training & Development Specialist Required Skills and Experience
- At least 3 years of experience in training and development, instructional design, or a similar role.
- Strong knowledge of learning and development best practices and instructional design models.
- Excellent facilitation and presentation skills, with the ability to engage a diverse audience both in-person and virtually.
- Strong project management skills, with the ability to manage multiple training initiatives simultaneously.
- Proficiency in developing and utilizing a variety of training materials, including digital and e-learning tools.
- Ability to assess training needs and develop strategies to meet those needs effectively.
- Excellent interpersonal and communication skills, with the ability to collaborate effectively with internal stakeholders and external partners.
- A commitment to continuous learning and staying current with industry trends and best practices.
- Creative problem-solving skills and the ability to adapt training strategies in response to feedback and evolving organizational needs.
- Must possess a C2 level in spoken and written English, demonstrating a high degree of fluency, accuracy, and complexity in language use.
- Certification in Training and Development, Instructional Design, or a related field is highly desirable.
What do we offer?
- Flexible working hours and form of employment;
- Possibility to work 100% remotely;
- 100 % paid sick leave within the agreed limits;
- Events, celebrations
- Work with an international team of well - rounded experts in Amsterdam (HQ), Poznan, Manila, NYC. 16 nationalities and counting!
- Work on unique, market-leading, SaaS products, with clients all over the world, from New Zealand, Japan, Europe, US, and Latam;
- Work closely with people who value diversity, hard work, friendly relationships and love their jobs, and get all together to the next level!
Job criteria for job ad : Training & Development Specialist
Job Sector
Job Sector
Job Sector
- IT, software engineering, Internet
- IT, software engineering, Internet
- IT, software engineering, Internet
Job Category
Job Region
- Bwizibwera - Entebbe - Gulu - Hoima - Jinja - Kampala - Kasese - Kira - Lira - Masaka - Mbale - Mbarara - Mukono - Nansana - Rest of Uganda - International
Job Type
Educational Requirements
Experience Requirements
Skills Needed
About Employer
Cleeng is a SaaS platform offering flexible subscriber management solutions for the media & entertainment industry. Enterprise direct-to-consumer video services, including the NFL, SBG, Optus Sport, the NHL, The Weather Channel, and Big Ten Network, trust us to manage their flourishing OTT streaming operations and grow their ROI. Cleeng's award-winning Subscriber Retention Management (SRM™) suite comprises four solutions - Core, Merchant, ChurnIQ, and Hi5. Together, these provide an all-in-one solution spanning the management of customer identity, payments & billing, analytics & insights, and AI-based customer support. This entire solution stack is designed as a multi-tenant service with an open API infrastructure. This ensures broadcasters can launch quickly and cost-efficiently while customizing and updating platforms regularly. Using our solutions, it’s simple to put data and intelligence at the heart of the streaming business to delight customers, ignite ARPU, and grow.
Useful link(s) for this job
- https://cleeng.com/
- click apply button below
This vacancy has been closed